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ConsumerWatch: Last-Minute Restaurant Cancellations Prove Costly
SAN MATEO (CBS 5) – Consumers may want to think twice before using a credit card to make a dinner reservation. Many restaurants will charge the card a cancellation fee for a last minute change of...
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ConsumerWatch: Virgin America Customers Complain About Reservation Issues
SAN FRANCISCO (CBS 5) — A new reservation system at Virgin America has created monumental headaches for the airline and its passengers. The new system launched in October. Some customers say they have...
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ConsumerWatch: Customer Service Headaches Continue At Virgin America
SAN FRANCISCO (CBS 5) – Customer service problems at Virgin America started several months ago when it installed a new reservation system in October. Customers were told in recordings that the wait...
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SF Startup Offering To Sell You A Restaurant Reservation
SAN FRANCISCO (CBS SF) – The task of locking up a prime-time reservation at a top Bay Area restaurant just got a lot easier, if you’re willing to pay. The San Francisco Startup ReservationHop offers...
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Website Selling Reservations At Hot SF Restaurants Sets Off A Storm Of Mad...
SAN FRANCISCO (CBS) – A new startup website that sells reservations to hot restaurants has set off a storm of controversy. It’s called ReservationHop.com. The site invites you to sell your reservation...
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Online Reservations Open For California Campgrounds
SAN FRANCISCO (KCBS) — Tuesday is a big day for outdoor enthusiasts in California, as the online reservations opened for securing a campsite this summer. Some of the sites are expected to be booked up...
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Yosemite Tests Parking Reservation System To Address Congestion
YOSEMITE NATIONAL PARK (KCBS) – A pilot parking reservation system for Yosemite Valley is being tested for two upcoming weekends. Reservations are now being accepted for a small fee. The park can...
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California State Parks Launching New Reservation System
SACRAMENTO (CBS SF) – Visitors to California state parks can reserve campgrounds and lodging with a new booking system launching next week. Starting Tuesday, residents can go online using the...
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